Thursday, July 15, 2010

iPhone CHUCKLEhead Schumer

What? A U.S. Senator is now trying to put himself into the iPhone 4 antennae controversy?
Reference: http://www.appleinsider.com/articles/10/07/15/us_sen_schumer_writes_letter_to_apple_ceo_over_iphone_4_antenna.html

This is nuts! For a multitude of reasons:

1. The "problem" is easily fixable:
    For anyone who bought the phone early and didn't know about the reception problem and had issues with the antennae on their recently purchased iPhone 4, could have returned it within a few weeks and got their money back. END OF PROBLEM.
   OR
    For anyone who who did know about the problem, and bought it anyway, could either "hold it right" or buy the plastic "bumper" for the phone,  OR as one news anchor demonstrated, put a piece of "iTape" over that section of the phone.  END OF PROBLEM.

2. But it is more ridiculous for a U.S. Senator to send a letter to Apple to tell them to fix the issue:
 - This assumes the worst about Apple. Like they don't care about their customers and the company needs someone else to tell them what to do.  "Thanks Chuck! We never thought of that!"
 - It also assumes that Apple doesn't care about the customer either. Anyone who has used Apple products for any time knows that they are very concerned about the customer experience.
 - This assumes the worst about the consumer. Like we are too stupid to deal with the issue ourselves. Like we need protection from the big, bad company. "Help! We need Super-Schumer!"
 - What right does a U.S. Senator have sticking his nose into the issue anyway? Is that what he was hired to do? To tell companies to make their products better?
   Maybe Schumer should open a Product Consulting office. He could tell McDonald's not to make their coffee so hot, and he could tell Microsoft to stop hackers from messing with all the Windows computers out there. And he could tell BP that most people don't like swimming in oil.
 - And it is obviously just a political staging move. If he really thought that he could help ol' Steve out, then he would have sent the letter privately instead of as a "look I'm helping complain too" publicity stunt.

OK. that's 2 posts in a row about the iPhone.  What do you think?

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